Day-to-Day Management

Inside Self-Storage 2024 Guidebook Series [Digital]

Tue, 19 Dec 2023 20:11:40 GMT

Big savings! The Inside Self-Storage 2024 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Two (2) Guidebooks
PDF Format

NOTE: These digital Guidebooks are in PDF format. Upon completion of purchase, they will be immediately available in your "My On-Demand Library."

Inside Self-Storage 2024 Guidebook Series [Digital]
Great savings! Now you can get both Guidebooks in the 2024 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2024 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2024 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a softcover format, click here.

Inside Self-Storage 2024 Guidebook Series [Softcover]

Tue, 19 Dec 2023 20:13:46 GMT

Big savings! The Inside Self-Storage 2024 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Contents: Two (2) Guidebooks
Format: Softcover (USPS Shipping Required)

NOTE: The 2024 ISS Guidebooks are being printed. We expect pre-orders to ship no later than Jan. 19. If you don’t want to wait, you can instead purchase a digital copy, which will be immediately delivered to your “My On-Demand Library.” See the link to the digital version below..

Inside Self-Storage 2024 Guidebook Series [Softcover]
Great savings! Now you can get both Guidebooks in the 2024 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2024 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2024 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a digital format, click here.

Inside Self-Storage Facility-Operation Guidebook 2024 [Digital]

Tue, 19 Dec 2023 20:18:20 GMT

This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

224 Pages
PDF Format

NOTE: This digital Guidebook is a PDF. Upon completion of purchase, it will be immediately available to you in your "My On-Demand Library."

Inside Self-Storage Facility-Operation Guidebook 2024 [Digital]
Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to revenue, sales, customer service, marketing, staffing, security, risk management, career development, technology, outsourcing and so much more. Topics include:

Revenue Management

Market change
Net operating income
Cash flow
Key performance indicators
Budgeting
Capital expenditures
Rental rates
Unit values
Fee structure
Tenant delinquency
Expenses
Tax issues
Operational challenges

Sales & Service

Sales skills
In-person strategies
Scripting
Buyer personas
Customer experience
Service tips
In-house call centers

Site Maintenance

Capital improvements
Efficiency and sustainability
Curb appeal
Office refresh
Retail area
Preventive planning
Roof maintenance
Door care
Security
Lighting
Asphalt
Landscaping
Pest prevention

Safety & Security

Crime prevention
Cybersecurity
Workplace violence
Employee theft
Emergency preparedness
Crisis management
Safety protocols
Site security

Legal & Insurance

Legal trends
Rental agreements
Lien sales
Tenant bankruptcy
Technology and privacy
Accessibility
Property liability
Vehicle storage
Insurance coverage and claims
Tenant insurance

Staffing

Labor challenges
Recruiting and hiring
Compensation
Company culture
Diversity, equity and inclusion
Policies and procedures
Incentives and retention
Training and development
Performance reviews
Employee discipline

Career Development

Career advancement
Changing companies
Owner aspirations
Interview advice
Communications
Social media dangers
Resolving conflict

Marketing

Grand-opening events
Lease-up
Budgeting
Market uncertainty
Brand-building
Website strategies
Digital tactics
Search engine optimization
Business listings
Online reviews
Artificial intelligence
Content strategies
Referrals
Organic and guerrilla strategies
Movies and television
Promotional partnerships

Technology

Trending tools
Needs assessment
Contactless rentals
Automation
Management software
Internet of Things
Artificial Intelligence
Tech support
Collections
Smart locks
Two-way video
Revenue management
QR codes
Mobile apps

Outsourcing

Service contractors
Third-party management
Human resources
Site maintenance
Call centers
IT support
Pest control

Add-On Services

Retail
Technology upgrades
Truck rentals
Boat/RV storage
Wine storage
Billboards
Ancillary alternatives

If you prefer to purchase this guidebook in a softcover format, click here. To view other guidebooks in the 2024 series, click here.

Inside Self-Storage Facility-Operation Guidebook 2024 [Softcover]

Tue, 19 Dec 2023 20:13:47 GMT

This Guidebook addresses key aspects to self-storage ownership and management providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

Format: Softcover (USPS Shipping Required)
Length: 224 Pages

Inside Self-Storage Facility-Operation Guidebook 2024 [Softcover]
Whether you’re a self-storage owner or manager, your understanding of the myriad aspects connected to facility operation has a direct correlation to the success and sustainability of the business. This Guidebook provides guidance to help operators maximize the performance of a self-storage asset with respect to revenue, sales, customer service, marketing, staffing, security, risk management, career development, technology, outsourcing and so much more. Topics include:

Revenue Management

Market change
Net operating income
Cash flow
Key performance indicators
Budgeting
Capital expenditures
Rental rates
Unit values
Fee structure
Tenant delinquency
Expenses
Tax issues
Operational challenges

Sales & Service

Sales skills
In-person strategies
Scripting
Buyer personas
Customer experience
Service tips
In-house call centers

Site Maintenance

Capital improvements
Efficiency and sustainability
Curb appeal
Office refresh
Retail area
Preventive planning
Roof maintenance
Door care
Security
Lighting
Asphalt
Landscaping
Pest prevention

Safety & Security

Crime prevention
Cybersecurity
Workplace violence
Employee theft
Emergency preparedness
Crisis management
Safety protocols
Site security

Legal & Insurance

Legal trends
Rental agreements
Lien sales
Tenant bankruptcy
Technology and privacy
Accessibility
Property liability
Vehicle storage
Insurance coverage and claims
Tenant insurance

Staffing

Labor challenges
Recruiting and hiring
Compensation
Company culture
Diversity, equity and inclusion
Policies and procedures
Incentives and retention
Training and development
Performance reviews
Employee discipline

Career Development

Career advancement
Changing companies
Owner aspirations
Interview advice
Communications
Social media dangers
Resolving conflict

Marketing

Grand-opening events
Lease-up
Budgeting
Market uncertainty
Brand-building
Website strategies
Digital tactics
Search engine optimization
Business listings
Online reviews
Artificial intelligence
Content strategies
Referrals
Organic and guerrilla strategies
Movies and television
Promotional partnerships

Technology

Trending tools
Needs assessment
Contactless rentals
Automation
Management software
Internet of Things
Artificial Intelligence
Tech support
Collections
Smart locks
Two-way video
Revenue management
QR codes
Mobile apps

Outsourcing

Service contractors
Third-party management
Human resources
Site maintenance
Call centers
IT support
Pest control

Add-On Services

Retail
Technology upgrades
Truck rentals
Boat/RV storage
Wine storage
Billboards
Ancillary alternatives

If you prefer to purchase this guidebook in a digital format, click here. To view other guidebooks in the 2024 series, click here.

Total Self-Storage Solutions 2023 Education Video Package

Thu, 08 Jun 2023 22:17:54 GMT

Get 42 seminars addressing the full spectrum of self-storage: development, construction, investment, ownership, management, marketing, technology and more. Enjoy significant savings!

Format: Streaming video
Duration: Approximately 42 hours

Please Note: Streaming videos are viewable through an embedded player from your "My On-Demand Library." Purchased titles are uploaded nightly into customer accounts by the system, usually by 8 p.m. Central Time, though times may vary. This means it may take up to 24 hours for videos to appear in your library, depending on what time of day your transaction was processed. Thank you for your patience.

Total Self-Storage Solutions 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get all 42 sessions from the Building, Editor’s Choice, Investing, Operations, Technology, Wealth and Staffing education tracks at the 2023 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage development, construction, customer experience, investment, ownership, management, marketing, technology, legal issues and more. It includes:

Self-Storage Building 2023 Education Video Package

Does This Site Make Sense? Where to Build Self-Storage in Today’s Shifting Market
Value Engineering in Self-Storage: Cinching the Purse Strings on Your Next Construction Project
Exceeding Expectations of Self-Storage With Aesthetically Superior Design
My Pain, Your Gain: The Hard Lessons I’ve Learned About Building Self-Storage
Never Break the (Supply) Chain: Sourcing Materials and Prices for Self-Storage Projects
Driving Success: Designing Vehicle Flow and Parking for Your Self-Storage Property
Living the Dream: How We Built Our First Self-Storage Facility and Lessons Learned

Self-Storage Editor’s Choice 2023 Education Video Package

Self-Storage Meets the Blockchain: Social Tokens and How They Could Transform Industry Investing
Surviving the Forest of Social Media: How Any Self-Storage Operator Can Make It on Their Own
The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand
Smooth Sailing or Bumpy Ride? Operators Share Their Boat/RV-Storage Triumphs, Tragedies and Tips
Inside the Box, Outside the Lines: Real-Life Innovation in Self-Storage Conversion Projects
Federal Laws That Apply to Your Local Self-Storage Facility and How They Impact Your Business
What You Need to Know About Digital Marketing in the New Era of Data Privacy

Self-Storage Investing 2023 Education Video Package

What’s What in Self-Storage Real Estate? Living in the Now, Forecasting the Future
Interpreting Self-Storage Facility Value in Today’s Changeable Market
Getting Self-Storage Owners to Sell Their Facilities: Insider Acquisition Tips
Traversing the Sea of Self-Storage Finance, No Matter the Economic Climate
The Newbie Investor’s Guide: Finding a Successful Start in Self-Storage
Getting Out, Cashing In: Positioning Your Self-Storage Property for Sale
Securing Funds in a Time of Uncertainty: Insight to Self-Storage Underwriting

Self-Storage Operations 2023 Education Video Package

30 Things I Wish I Knew Before I Started My Self-Storage Operation
Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value
The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable
The Perfect Marketing Mix: Blending Digital and Traditional Tactics to Get More Business in the Door
Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success
Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors
The Self-Storage Glow-Up: 5 Things Your Facility Needs to Be the Best Revenue-Getter

Self-Storage Technology 2023 Education Video Package

Avoiding Overload: How to Honestly Evaluate Your Self-Storage Technology Needs
Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money
Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center
Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits
How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study
Running Defense: What You Need to Keep Your Self-Storage Facility Safe and Secure
Don’t Be a Cyber Sucker! Protecting Your Self-Storage Business From Online Attack

Self-Storage Wealth 2023 Education Video Package

5 Things You Must Know to Raise Money for Your Next Self-Storage Venture
Making Millions in Self-Storage: How to Find Opportunities, Outwit Competitors and Win Deals
Fast-Tracking Your Self-Storage Investment Portfolio: What It Takes and Lessons Learned
Getting Tactical About Taxes: Clever Strategies for Expanding Your Self-Storage Empire
For more detailed descriptions, please refer to the individual product pages.

Self-Storage Staffing 2023 Education Video Package

Hiring Hell? Securing Top-Quality Self-Storage Staff, Even in Today’s Infernal Labor Market
The Intrapreneur Work Culture: What It Is and How Your Self-Storage Operation Can Get One
Give Them What They Want! Secrets to Staff Compensation, Motivation and Retention

For more detailed descriptions, please refer to the individual product pages.

Self-Storage Operator Essentials 2023 Education Video Package

Thu, 08 Jun 2023 22:20:45 GMT

Get 21 education sessions that address important aspects of self-storage facility operation. This discount bundle addresses issues of sales, service, marketing, revenue, staffing, technology, legal and more.

Format: Streaming video
Duration: Approximately 21 hours

Self-Storage Operator Essentials 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get 21 sessions from the Operations, Technology, Staffing and Editor’s Choice education tracks at the 2023 Inside Self-Storage World Expo in one convenient bundle. This product offers significant savings off the individual video prices and features self-storage experts discussing important topics related to self-storage facility operation, including sales, customer service, marketing, revenue management, staffing, technology, legal compliance and more. It includes:

Self-Storage Operations 2023 Education Video Package

30 Things I Wish I Knew Before I Started My Self-Storage Operation
Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value
The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable
The Perfect Marketing Mix: Blending Digital and Traditional Tactics to Get More Business in the Door
Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success
Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors
The Self-Storage Glow-Up: 5 Things Your Facility Needs to Be the Best Revenue-Getter

Self-Storage Technology 2023 Education Video Package

Avoiding Overload: How to Honestly Evaluate Your Self-Storage Technology Needs
Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money
Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center
Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits
How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study
Running Defense: What You Need to Keep Your Self-Storage Facility Safe and Secure
Don’t Be a Cyber Sucker! Protecting Your Self-Storage Business From Online Attack

Self-Storage Staffing 2023 Education Video Package

Hiring Hell? Securing Top-Quality Self-Storage Staff, Even in Today’s Infernal Labor Market
The Intrapreneur Work Culture: What It Is and How Your Self-Storage Operation Can Get One
Give Them What They Want! Secrets to Staff Compensation, Motivation and Retention

Self-Storage Editor’s Choice 2023 Education Video Package

Surviving the Forest of Social Media: How Any Self-Storage Operator Can Make It on Their Own
The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand
Federal Laws That Apply to Your Local Self-Storage Facility and How They Impact Your Business
What You Need to Know About Digital Marketing in the New Era of Data Privacy

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the Total Self-Storage Solutions 2023 Education Video Package.

Self-Storage Operations 2023 Education Video Package

Thu, 08 Jun 2023 22:28:14 GMT

Get seven education sessions focused on self-storage business operation. This discount bundle offers insight to net operating income, data and performance, marketing, online visibility, revenue and more.

Format: Streaming video
Duration: Approximately 7 hours

Self-Storage Operations 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get all seven sessions from the Operations education track at the 2023 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility owners and managers. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

Self-Storage Technology 2023 Education Video Package

Thu, 08 Jun 2023 22:29:25 GMT

Get seven education sessions focused on self-storage technology. This discount bundle offers insight to tech trends, automation, needs assessment, sales, software, security and more.

Format: Streaming video
Duration: Approximately 7 hours

Self-Storage Technology 2023 Education Video Package

Streaming video is now available in discount packages! Now you can get all seven sessions from the Innovation education track at the 2023 Inside Self-Storage World Expo in one convenient bundle. This product offers savings off the individual video prices and features self-storage experts discussing issues that are important to facility operators attempting to succeed in an increasingly innovative and technologically evolving landscape. It includes:

For more detailed descriptions, please refer to the individual product pages. This product is also included as part of the following discount packages:

30 Things I Wish I Knew Before I Started My Self-Storage Operation

Thu, 08 Jun 2023 22:03:28 GMT

Self-storage can be a very profitable enterprise, but it isn’t as simple as it seems. Our presenter shares tips from operators to reveal 30 things they wish they’d known before starting their business.

Speaker: Jon Loftin, Senior Vice President of Product, OpenTech Alliance Inc.
Format: Streaming video
Duration: Approximately 50 minutes

30 Things I Wish I Knew Before I Started My Self-Storage Operation

When done right, self-storage can be a very profitable enterprise, but it isn’t as simple as it seems. While newcomers find success in this industry every day, it’s easy to fall flat and lose it all. Our presenter surveyed operators of all shapes and sizes to discover 30 things they wish they had known before starting their business. Join us to learn their top tips and secure the success of your next venture!

You'll learn:

30 things only the savviest self-storage operators know
Practical ways to apply their advice to your operation
How operations have changed (and how they haven’t)
The importance of strong partnerships
Helpful tips for anyone looking to enter the industry

This product is also included as part of the following discount packages:

Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value

Thu, 08 Jun 2023 22:02:32 GMT

Penny pinching and profit boosting are increasingly important for self-storage operations. Learn multiple strategies and resources to help you project and achieve improvement to your net operating income.

Speaker: Steven Wear, Chief Marketing Officer, Self Storage Syndicated Equities
Format: Streaming video
Duration: Approximately 50 minutes

Going Nuclear With Your NOI: Ways to Ignite Income, Defuse Expenses and Fuel Facility Value

In a recessionary environment, penny pinching and profit boosting are increasingly important for self-storage operations, whether they’re stabilized facilities or new developments or acquisitions. Our presenter will share multiple strategies and resources to help you project and achieve improvement to your net operating income (NOI).

You'll learn:

How minor increases in NOI provide major valuation boosts
How to identify facilities with great value-add potential beyond rental income
Ways to decrease operating expenses without negatively impacting performance
Ways to bump operating income without major costs
What to do once you’ve boosted a facility’s income to the max

This product is also included as part of the following discount packages:

Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money

Thu, 08 Jun 2023 22:12:28 GMT

Our presenter will show you how to deploy automation tools to revolutionize the online rental experience, improve operational efficiencies and create a facility with excellent self-service capabilities.

Speaker: Jonah Hall, Co-Founder, Smartlock Self Storage
Format: Streaming video
Duration: Approximately 50 minutes

Insider Tips for Automating Self-Storage and Making That Coveted Mailbox Money

Self-storage technology has advanced significantly in the last several years. From online leasing and e-signatures to remote management and smart locks, the tools are more innovative than ever. Automation allows for no-contact rentals, instant facility access and excellent self-service. Find out how from our presenter, whose company operates fully automated facilities with excellent results.

You'll learn:

How to implement a simple yet revolutionary online rental experience
How to offer 100% touchless rentals and automated payments
The benefits of automatic overlocking and release of delinquent tenants
Ways to create excellent and efficient operations
How to create a facility with complete self-service

This product is also included as part of the following discount packages:

The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand

Thu, 08 Jun 2023 21:25:58 GMT

In this session, our presenter will discuss why his self-storage operation moved away from third-party management and branding to launch its own operating platform as well as how it’s done so successfully.

Speaker: Scott Krone, Founder, Coda Management Group/One Stop Self Storage
Format: Streaming video
Duration: Approximately 50 minutes

The One Stop Way: Why and How We Turned Our Self-Storage Portfolio Into a Self-Sustaining Brand

Running a profitable self-storage business is one thing; creating a recognizable and sustaining brand is another. In 2021, our presenter’s company moved away from third-party management and branding to launch its own operating platform. Today, it has branded locations across five states and is growing its portfolio. Our presenter will discuss the details that led to their decision and how they traversed the process successfully.

You'll learn:

The reasons to shift away from third-party branding
The steps you must take to get started on the road to independence
The essential building blocks to a self-sustaining brand
How to grow your brand and power your business
Why brand identity creates value for a self-storage portfolio

This product is also included as part of the following discount packages:

The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable

Thu, 08 Jun 2023 21:43:58 GMT

Learn how to glean valuable information from your self-storage management and financial reports to grow from an operational manager to an irreplaceable financial-performance manager.

Speaker: Tron Jordheim, Managing Partner, Self Storage Strategies
Format: Streaming video
Duration: Approximately 50 minutes

The Self-Storage Metrics Every Manager Must Know—and Leverage—to Be Utterly Indispensable

Your facility management and financial reports are full of valuable information that can help you run a better business and be an irreplaceable partner to your ownership group. Find out how to grow from an operational manager to a financial-performance manager. Be the person who understands the numbers and their drivers better than anyone!

You'll learn:

What operational numbers are essential
The financial numbers that give you the pulse of your business
How to take control of the activities that drive those numbers
How to work with your owners and partners to understand how they look at reports
How to prove your worth as you grow the value of the business

This product is also included as part of the following discount packages:

Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center

Thu, 08 Jun 2023 22:08:59 GMT

Glimpse into the future of self-storage leasing in which tech tools and strategies allow for remote management and hybrid operational models that help centralize sales and facilitate self-guided experiences.

Speaker: Phil Murphy, President, Next Door Self Storage/CallPotential
Format: Streaming video
Duration: Approximately 50 minutes

Wielding Technology to Centralize—and Futurize—Your Self-Storage Sales Center

Traditionally, self-storage rentals have been handled by onsite managers, but owners are increasingly using centralized sales teams to create efficiencies and facilitate self-guided experiences. Physical offices are condensing, and customer service is being supplemented by technology. In this session, get a glimpse into the future of leasing in which tech tools and strategies allow for remote management and hybrid operational models.

You'll learn:

The benefits and drawbacks of a centralized leasing strategy
The different operating models of traditional, hybrid and remote property management
What the future rental office looks like
How to create a great customer experience with no onsite manager
Strategies to increase rental conversions and improve income

This product is also included as part of the following discount packages:

Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits

Thu, 08 Jun 2023 22:08:08 GMT

Gain insight to choosing your next self-storage software product by learning how the latest programs help improve digital experiences, streamline customer interactions and enhance many business aspects.

Speaker: Cameron Urry, Senior Vice President of Product and Marketing, Storage360
Format: Streaming video
Duration: Approximately 50 minutes

Shopping for Self-Storage Software? Guidance to Help You Grasp Types, Features and Benefits

It’s no secret that the self-storage industry has lagged behind others in terms of management software. As consumers demand enhanced digital experiences and streamlined interactions, operators are seeking more agile, robust operational programs. The latest ones enhance many business aspects. Find out how and get insight to help you choose your next software product.

You'll learn:

The latest in industry software development and resources
Types of software available and the features to seek
How to find the product that fits your business model
Operational benefits of available programs
How to get the most from your software

This product is also included as part of the following discount packages:

Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success

Thu, 08 Jun 2023 22:04:39 GMT

Learn how to measure the perceptions of all the people who impact your self-storage business and leverage that knowledge to increase revenue, garner better reviews, improve staff retention and more!

Speaker: Melissa Cronin, Senior Area Manager, San Diego Self Storage
Format: Streaming video
Duration: Approximately 50 minutes

Their Perception Is Your Reality: How to Influence the Key Groups That Determine Self-Storage Success

This is an opportunity to check where you stand with employees, tenants, vendors and the community. You’ll be able to leverage what you learn to increase revenue, garner more five-star reviews, improve employee retention and know where you stand when the next promotion comes available. Never assume that everything is what you believe it to be.

You'll learn:

How to measure the perceptions of all the people who impact your business
How to improve the company’s perception with employees, tenants and the community
Where to start in building stronger partnerships
The impact your team has to improve revenue, reviews and retention
How to stay the course for future success without breaking the bank

This product is also included as part of the following discount packages:

How I Turned My Family's Self-Storage Operation on Its Head: An Automation Case Study

Thu, 08 Jun 2023 22:11:38 GMT

In this case study, our presenter will share why and how she introduced automation to her family’s four-property self-storage portfolio, and how it has improved their customer service and overall performance.

Speaker: Mason Shaw, Director of Operations, American Storage South
Format: Streaming video
Duration: Approximately 50 minutes

How I Turned My Family’s Self-Storage Operation on Its Head: An Automation Case Study

The next generation of self-storage owners is here, and they’re ditching old-school operations tactics in favor of technology. Our presenter will share why and how she introduced automation to her family’s four-property portfolio, and how it has improved their customer service and overall performance. In this case study, you’ll hear her strategy for modernizing the workplace and putting the business on a pathway for future success.

You’ll learn:

Why technology is the future of self-storage
The automation this operation chose to embrace
Why and how they did it
How it improved business performance
How the company maintains a balance between human interaction and technology

This product is also included as part of the following discount packages:

Inside Self-Storage 2023 Guidebook Series [Digital]

Tue, 13 Dec 2022 18:00:59 GMT

Big savings! The Inside Self-Storage 2023 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Two (2) Guidebooks
PDF Format

NOTE: These digital Guidebooks are in PDF format. Upon completion of purchase, they will be immediately available to you in your "My On-Demand Library."

Inside Self-Storage 2023 Guidebook Series [Digital]
Great savings! Now you can get both Guidebooks in the 2023 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2023 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2023 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a softcover format, click here.

Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors

Thu, 08 Jun 2023 22:05:31 GMT

Google’s evolution is significant. Our presenter addresses the search engine’s progression, particularly recent changes, and how your company can take advantage of SEO best practices to outrank competitors.

Speaker: Steve Lucas, CEO and Principal, The Storage Group
Format: Streaming video
Duration: Approximately 50 minutes

Which Way Is Up? Where Google Is Headed and How It’s Going to Help You Outrank Competitors

Google dominates, and its evolution is significant. What was once a simple search engine has become an ever-changing algorithm. Where does your website rank in search results? How can you ensure you appear high on the first page? Our presenter will address Google history and progress, particularly recent changes and how your company can take advantage of SEO (search engine optimization) best practices to outrank competitors.

You'll learn:

The evolving history of Google algorithms and the impact of SEO on the storage industry
What an algorithm is and why it matters
How algorithms are changing at lightning speed and how to keep up
The future of Google algorithms and SEO
SEO best practices for self-storage operators

This product is also included as part of the following discount packages:

Inside Self-Storage 2023 Guidebook Series [Softcover]

Tue, 13 Dec 2022 18:16:38 GMT

Big savings! The Inside Self-Storage 2023 Guidebook Series contains both publications at a discount of about $20. Get detailed insight on building, investing, ownership, management and more.

Contents: Two (2) Guidebooks
Format: Softcover (USPS Shipping Required)

NOTE: Please allow up to three business days for the processing of your order.

Inside Self-Storage 2023 Guidebook Series [Softcover]
Great savings! Now you can get both Guidebooks in the 2023 series in one convenient package. This premier bundle of digital publications saves you about $20 off the individual prices and features critical information and tips on self-storage building, investing, ownership, management and much more. The series includes:

Building/Investing Guidebook 2023 – Designed to help those interested in self-storage investing as well as those who want to establish or expand an operation, this publication addresses investing, finance, real estate, planning, development, design and construction.
Facility-Operation Guidebook 2023 – Designed for managers and owners, this book addresses key aspects to self-storage operation, providing insight to revenue, sales, legal issues, marketing, maintenance, liability, technology, security and much more.

For more detailed descriptions of Guidebook contents, please refer to each individual product page by clicking on the linked title.

If you prefer to purchase the Guidebook Series in a digital format, click here.