Learn how to create urgency with your self-storage customers and avoid the discounting game with these hard-hitting sales techniques. Get the rental deal YOU want and stop inhibiting profit gain!
Get the knowledge you need to avoid common legal mistakes made by self-storage operators in the areas of bailments, vehicle storage, bankruptcy and the Service Members Civil Relief Act.
Gain a better understanding of your self-storage customers’ needs and enhance your service in this management session. Topics include building rapport, creating to-do lists and fostering referrals.
Learn eight secrets that will help you be successful in your self-storage management career! Our presenter will share personal insights to help you take your game to the next level.
Learn about the modern materials and techniques being used today by savvy self-storage designers and developers to create great-looking facilities with the best possible value.
Learn the essentials of self-storage site layout including key engineering and design principles. Topics include land features that affect design, zoning issues and how to estimate for maximum square footage.
Examine the challenges and considerations for self-storage conversion projects, including how to balance the functional and aesthetic to maximize rentable space and return on investment.
Owning a self-storage facility can be a trip down insanity lane, our presenter will show you how to systematically analyze your operation to keep it on track, focusing on pitfalls to avoid.
Learn how the data from self-storage management software can help identify weak spots in your operation, which metrics are most meaningful and how to apply the information to your business.
Examine several aspects related to self-storage compensation and facility staffing, including salary and hourly wages, relief-staff considerations, resident vs. offsite managers, and more.